WHAT ARE SPECIALITY RENTALS?
Our rentals are geared towards clients who want to break from the normal and have an event that is as unique as they are. Our vast collection can help create the perfect mood for your event. Whether its vintage, rustic, boho, or classic, modern, or industrial, our thoughtfully chosen pieces will complete your look.
HOW CAN I SEE YOUR COLLECTION?
Violet Vintage specializes in event rentals consisting primarily of furniture, glassware, dishware, flatware, and décor. Most of our inventory is catalogued in our rental collection for easy, at-home browsing. Collect your favorite pieces by utilizing our Wishlist application. Email your Wishlist to us and we will provide you with a quote to get you started.
HOW CAN I SEE YOUR STUFF IN PERSON?
We love meeting with couples, planners, and stylists in person! Our shop visits start with a quick intake to collect the details of your event and a brief style assessment. From there, customers have an hour to browse our collection, guided by one of our in-house stylists.
You can also visit our shop on Tuesdays and Wednesdays between 10:00 am – 3:00 pm or schedule an appointment outside of these hours.
Call us at (317) 520-2929 or email us at info@violetvintage.com to schedule a visit.
DOES VIOLET VINTAGE RENTALS OFFER CONSULTATION SERVICES?
Yes, our in-house consultants provide expert advice on how to use rental items to create a cohesive and visually pleasing aesthetic. They also help clients find the right rental items and decor to fit the theme and ambiance for their event.
WHAT TYPE OF EVENTS DOES VIOLET VINTAGE RENTALS SPECIALIZE IN?
Violet Vintage Rentals specializes in party and event rentals for weddings, corporate events, intimate soirees, expansive styled shoots, commercial photography, movie sets, and home staging.
WHAT IS INCLUDED IN VIOLET VINTAGE RENTALS’ RENTAL INVENTORY?
Violet Vintage Rentals’ diverse rental inventory includes furniture rentals, decor rentals, tableware, and custom fabrication. We have a wide range of rental designs, colors, and patterns to match different event themes and ambiances.
CAN YOU PROVIDE RENTALS FOR CORPORATE EVENTS
Yes, we provide rentals for corporate events. We offer a wide range of furniture and decor rentals and services that can be tailored to the specific needs of your corporate event.
WHERE CAN I FIND PRICING?
Each item is individually priced on its product page. Displayed rental prices do not include applicable sales tax or separately quoted delivery, pickup, setup, teardown, or other requested services. Final pricing is confirmed in your quote and signed agreement.
DO YOU OFFER PACKAGE DEALS?
Yes, while items are priced individually, please ask us about our package deals!
I’VE FOUND THINGS I LOVE! HOW DO I RESERVE THEM?
A signed agreement and a 50% non-refundable, non-transferable reservation deposit are required to secure an order. The remaining balance is due 30 days before the rental date. For orders placed inside that 30-day window, the amount then due must be paid when the order is booked. An order placed within seven days of the rental date is a Rush Order, must be paid in full, and may incur a 20% rush fee. Inventory and date availability are confirmed only through Violet Vintage Rentals’ quote and agreement process.
HOW DOES PAYMENT WORK?
A signed agreement and a 50% non-refundable, non-transferable reservation deposit are required to secure an order. The remaining balance is due 30 days before the rental date. Orders placed within seven days must be paid in full when booked and may incur the agreement’s rush fee.
EEK! I NEED A RUSH ORDER!
Orders placed within seven days of the rental date must be paid in full when booked and may incur a 20% rush fee. Adjustments requested within seven days may also incur rush fees.
ARE THERE ANY MINIMUM RENTAL FEES?
We have a $200 rental minimum. This does not include tax, fees, or delivery/pickup charges.
HOW LONG CAN I RENT AN ITEM?
The standard rental period is 24 hours unless the signed agreement states otherwise. Ask Violet Vintage Rentals about longer rental periods before booking.
WHAT HAPPENS IF I AM LATE RETURNING MY RENTALS?
If rental items are not returned by the end of the agreed rental period, the extended-rental charge is 75% of the original rental rate for each additional 24-hour period.
CAN I PICK IT UP MYSELF?
Warehouse pickup may be available for an approved order. All items must travel in a fully enclosed vehicle. Tables, upholstered furniture, chairs, and other large items require an appropriately sized box truck, box trailer, commercial Sprinter van, or cargo van. The client must bring moving blankets and ratchet straps and is responsible for loading, unloading, securing, and inspecting the items before leaving. Bungee cords are not acceptable because their elastic tension can loosen as a load shifts, allowing items to move or tip in transit; their hooks can also detach under tension. Ratchet straps provide a fixed, adjustable restraint. Violet Vintage Rentals may refuse pickup when the vehicle or protective materials are not suitable. Any charge that applies to an order will be itemized in its quote.
WHAT IF I CHANGE MY MIND?
Order changes: Additions are subject to availability. Inside 30 days, changes must maintain or increase the order value established at the 30-day point; a reduction below that value requires written approval. An approved reduction made more than 30 but within 60 days of the rental date may incur a fee equal to 50% of the approved reduction. A change made within seven days may also incur a rush fee.
Cancellations: Send cancellation requests in writing to info@violetvintage.com. When cancellation occurs more than 60 days before the rental date, payments above the non-refundable reservation deposit are refunded. From 31 to 60 days before the rental date, Violet Vintage Rentals retains 50% of the total rental cost, with the reservation deposit applied toward that amount. From zero to 30 days before the rental date, no refund is due and the full rental amount is retained. The client’s signed agreement controls if its terms differ.
ARE THERE ANY ADDITIONAL FEES?
Applicable sales tax and any separately quoted delivery, pickup, setup, teardown, rush, or other requested service charges will be itemized in the quote or agreement. Late-return, waiting, difficult-access, cleaning, repair, or replacement charges apply only when the circumstances described in the signed agreement occur.
I MAY NEED MY ITEMS TO BE PICKED UP AT A SPECIFIC TIME, HOW WOULD THAT WORK?
We can arrange for time specific deliveries and pick-ups. We may charge extra for this as we will be arranging our other deliveries around your event. Please contact us for a quote.
HOW FAR DO YOU DELIVER?
We serve the state of Indiana and surrounding areas, such as Louisville, Cincinnati, Chicago, and Columbus, Ohio. If you would like the items delivered, fees will be based on mileage from Indianapolis.
WHAT TYPES OF PAYMENTS DO YOU ACCEPT?
The current agreement accepts cash, personal check, certified bank check, money order, and major credit cards. Any applicable processing fee will be disclosed before payment. Please do not mail cash.
DO YOU SET UP AND TEAR DOWN?
Setup and teardown may be available when requested and agreed in advance. Pricing depends on the order, access, and service required and will be stated in the quote or agreement.
WHAT IF IT RAINS?
The client is responsible for protecting rental items from rain, wind, and other unsafe conditions. Violet Vintage Rentals may request an acceptable rain plan at least 48 hours before the rental date and may delay or cancel delivery when the plan or conditions could damage items or create a safety risk. The cancellation and refund terms in the signed agreement continue to apply.
HOW DO I GET THIS GORGEOUS STUFF TO MY EVENT? DO YOU DELIVER?
Yes. Delivery starts at $125. Standard delivery is curbside unless setup or teardown is agreed in advance. Delivery typically occurs on the rental date or the day before, with retrieval on the following day. Violet Vintage Rentals provides a four-hour delivery or retrieval window during normal business hours, 8:00 a.m.–6:00 p.m. Monday–Friday, excluding holidays, and the client or an authorized representative must be present throughout the window.
After-hours, weekend, holiday, rush, precise-time, setup, teardown, difficult-access, and styling requests may incur additional quoted charges. If the delivery team waits more than 15 minutes because the site or representative is not ready, the agreement permits a waiting charge of $30 per hour, billed in 15-minute increments.
HOW DO I CARE FOR THE ITEMS RENTED?
All items must be protected from rain and adverse weather. Food-service items must be rinsed free of food residue and dried when needed to prevent rust. The agreement permits a $1 cleaning charge for each food-service item returned dirty.
Candlesticks, candelabras, votives, and other lighting items must be returned free of candles and wax. The agreement permits a $2 charge for each lighting item returned with excessive wax. Return every item in the same or similar protective packaging in which it was received. Mirrors should be returned clean; chalkboards may be returned with writing unless the quote or agreement states otherwise. Any other cleaning or repair charge must follow the signed agreement and the item’s actual condition.
WHAT IF SOMETHING BREAKS?
The client is responsible for rental items during the agreed rental period. For an item damaged beyond repair or not returned, the agreement permits a charge equal to the greater of five times the rental cost or the item’s actual replacement cost. For repairable damage, it permits the repair cost plus rental revenue lost while the item is unavailable. All damaged items must be returned to Violet Vintage Rentals. The signed agreement controls the final assessment.
WHAT STYLES DOES VIOLET VINTAGE RENTALS’ RENTAL INVENTORY OFFER?
Violet Vintage Rentals’ rental inventory offers a variety of styles such as vintage, rustic, boho, classic, modern minimalist, mid-century, industrial, and Hollywood Glam. Our thoughtfully chosen rental collection will enable you to complete your look.
DO I NEED INSURANCE?
The current agreement requires the client to maintain replacement-cost property coverage for the rented items and any applicable liability coverage. A certificate of insurance is due at least seven days before the rental date and must name Violet Vintage Rentals as an additional insured and loss payee, with a loss-payable endorsement. Violet Vintage Rentals may cancel the order if the required proof is not provided. Clients with coverage questions should contact Violet Vintage Rentals or their own insurance professional.
